Transitioning from a standard top loading washer to a high-efficiency front loader created some challenges. The first problem occurred when I noticed suds remained in the washer at the end of the wash cycle. It seemed as though the rinse cycle was not working properly, but it was not a mechanical issue. Through trial and error, I identified four causes for the problems with the rinse cycle.

#1 – Laundry Detergent Residue

Soap residue left in clothes from before I switched to HE created too many suds. Clothes previously laundered with too much soap were also a problem. Running an extra rinse cycle and using less detergent helped during the transition.

#2 – Non-HE Laundry Detergent

The directions on some standard detergents recommend using less than directed, but this substitute did not work for me. When I used one-third of the recommended amount, the clothes did not get clean. Laundry required another trip through the rinse cycle when I used a half dose. Ultimately, it cost more, took longer and wasted resources. High efficiency, or HE detergent, is essential. It is widely available and the cost is comparable to regular detergent. Contact the manufacturer via phone or e-mail if you need help finding a retailer in your area.

#3 – Using Too Much Detergent

It is also important to measure laundry detergent according to the label recommendations. There is no standardization among measuring caps. For example, Attitude’s HE laundry soap recommends one capful per standard load and Tide HE suggests approximately one-third capful for a standard load. If you use different brands, be sure to read the label and pay attention to the lines in the cap to avoid adding too much soap.

#4 – Washcloths and Dishcloths

Bath soaps, facial products, dish detergents and household cleaners can leave sudsing agents in washcloths and dishrags. In turn, this creates too many suds in the HE washer and leaves soap residue. A simple solution is to make a habit of rinsing washcloths and cleaning rags immediately after use.

Before deciding your new front load washing machine’s rinse cycle is not working, refer to the manual and contact the manufacturer to help troubleshoot the problem. There could be a mechanical issue, such as a clogged drain or improper installation, or the culprit could be your laundry routine. Considering the cost of front load washers, it is well worth the effort to remedy problems with the rinse cycle instead of wasting time, natural resources and money running additional rinse cycles.